Support for crime victims, from the complaint through the proceedings
Crime victims may have to deal with several questions at once: how to describe what happened, which records to keep, who will update them and what can be done about a decision they do not understand. Support is available before a complaint is filed and when an investigation or trial is already underway.
Adv. Israel Arama supports victims and helps them exercise their rights. Private representation does not replace the police or prosecution, which conduct the investigation and criminal proceedings. Its purpose is to provide the victim with a legal point of contact and act on their behalf through the routes available under the law.
Preparing to file a complaint
Preparation helps organise the events and distinguish between facts, recollection and assumptions. Dates, messages, medical records and witness details, if available, are collected, and originals are preserved. Support does not mean creating an account for the complainant: the emphasis is on describing events accurately and presenting the relevant records.
Information, updates and expressing a position
The Rights of Victims of Crime Law provides rights in criminal proceedings, including access to information and various protections according to the type of offence and stage of proceedings. In certain cases, particularly sexual offences and serious violence, there are additional rights to express a position at stages specified by law. Not every right applies in the same way to every case.
Representation includes submitting relevant evidence to investigators, following its handling and contacting the authorities so the material and the victim's position are considered before an indictment decision. Filing the complaint is not followed by simply waiting. Decisions about investigation and prosecution remain with the competent authorities.
When a case-closure notice is received
Keep the notice and receipt date and get in touch early. The office examines closure reasons and relevant material and, where appropriate, submits a reasoned appeal identifying evidence not fully examined and investigative steps to complete. Check the route and deadline against the decision and law.
Protection and compensation are separate issues
Where protection from threats or harassment is needed, assess the appropriate order. Also gather evidence of harm, medical documents and expenses to seek appropriate compensation through the relevant proceedings. Assess what can be presented in the criminal case and which issues need separate attention, defining representation in advance.
In immediate danger, call the police on 100. Do not wait for a return call from the office when an emergency response is needed.
Support suited to your stage of the process
Get in touch before a complaint, during investigation or ahead of a court hearing. Start with a brief account and identify the procedural stage, needs and next action. The victim has a personal point of contact who knows the case, explains the options and acts to advance their rights, sensitively respecting what they feel comfortable sharing in the first conversation.
Presenting records and evidence that can be examined
Map events in order, distinguish direct experience from information received from others and identify details that remain unclear. Preserve correspondence in context, together with originals and dates. Assess which documents or witnesses can support each part and how to present them systematically. Preparation does not coordinate or change facts: it helps give a clear complaint, reduce confusion and ensure important material remains part of the picture.
Active follow-up of the investigation and decisions
The complaint is the starting point. The office gathers case details, provides relevant evidence to investigators and contacts the authorities for updates, clarification or further material. When police or prosecution correspondence arrives, assess its meaning and any action deadline. The victim has a contact explaining progress and presenting their position to the right authority. The aim is serious consideration of the complaint and evidence, rather than waiting without understanding what is happening.
Preparing for testimony, hearings and presentation of harm
Before court testimony, explain the hearing, who asks questions and how to distinguish clear memories from details not recalled. Review relevant records and maintain accuracy without learning an artificial account. Support may include attending hearings and contacting the prosecution about rights and evidence of harm. Records of expenses, treatment and daily-life effects help demonstrate the injury and support compensation submissions. Preparation fits the procedural stage and rights applicable to the case.